For the pick-up time we ask that you put the flight arrival time.
If you're booking for a Curbside service (Standard, Luxury, or Minivan reservation), we won't dispatch the vehicle until you call our office to tell us you've retrieved your luggage and are ready to leave the airport. You'll be asked to confirm your terminal, provide a description of what you are wearing, and be given the pick-up point for your terminal where the driver will meet you. There is no wait time charge for this service. And since we wait for your call and do not go by the time on the reservation, there is no need to call us should your flight be delayed or arriving ahead of schedule.
If you book for a Meet and Greet (Select 7 Town Car or SUV), our dispatch team will monitor the flight and dispatch the driver for the exact landing time. Passengers arriving on domestic flights have 30 minutes of free wait time while those on international flights have 45 minutes before wait time charges become applicable. The wait time fee will depend on the vehicle booked and it is prorated to the minute. For Select 7 Town Cars it is $52 per hour and for the SUV it is $75 per hour.
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