What's Do You Mean By Luggage?
Our vehicle luggage capacities are based on the most common maximum size checked luggage allowed by airlines. You can get this number by adding the total outside dimensions of your bag, length + width + height, including handles and wheels. A single piece of luggage should have a maximum dimension of around 62 in/158 cm and a maximum weight of 50 lbs/23 kgs. For example, a suitcase that is 27" x 21" x 14" (62 linear inches) and weighing 50 lbs would be considered one piece of luggage.
I'll Also Be Traveling With Carry-On Luggage
Please remember that the guidelines above are only intended as a reference point. If you are traveling with a combination of checked and carry-on luggage (example: 2 checked and 2 carry-on luggage), there should be no need to upgrade to a bigger vehicle as long as they take up a comparable amount of space. Simply book your reservation for its maximum number of luggage so the driver will know that his trunk must be empty. However, if you will have one or two pieces of luggage that will or might exceed your vehicle's trunk capacity we recommend reserving the next biggest vehicle.
Can't I Just Put The Additional Luggage In the Back or Front Seat?
All luggage must fit in the trunk otherwise the driver has the right to refuse the ride. Aside from personal bags (handbags, briefcases, laptops, small backpacks, etc.), luggage is not allowed in the interior of the vehicle. Mostly, this is for safety reason, but we also consider the fact that no matter how careful you are, there is always a possibility that your luggage may somehow damage the vehicle's interior. These vehicles are privately owned by our affiliated drivers and are the source of their livelihood. Just as they must consider the condition in which you will receive the vehicle, they must also consider their next passenger.
Should a driver refuse a ride due to luggage exceeding capacity, please call our office to find out the availability, cost, and estimated wait time of a bigger vehicle. To avoid delaying your trip, please be sure to book an appropriately sized vehicle.
Can I Reserve a Standard Sedan and Add a Note Requesting A Minivan or SUV?
We are unable to accommodate requests for specific vehicle makes or models on Standard Sedan reservation. The Standard Sedan is offered at a discount due to the greater flexibility it allows in fulfilling your reservation and such requests defeat that purpose. Also, Minivan and SUV drivers can refuse a Standard reservation when it is evident a bigger should have been reserved and you exceed the 4 passengers/3 luggage capacity.
Certain oversized items will require that you upgrade to a larger vehicle. These items include, but aren't limited to:
- Strollers (if also traveling with more than two luggage)
- Oversized musical instruments
Please keep in mind that we are "people movers" and not a moving company. We are unable to accommodate reservation to move furniture.
I still Have a Question
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